Return Policy 

At SIGMA, our goal is to ensure your complete satisfaction with your purchase. If, for any reason you are dissatisfied with your purchase, you can return it to SIGMA within 14 days of receipt of the item(s).

You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price of the item, freight cost will not be credited. If the payment was made by credit card, once we receive the product we will credit your account.

How to return or exchange an item

In order to return or exchange an item(s), please fill in the form below and don't forget to attach your receipt. 

Return claim must be made within 14 days of receipt of item.

Returned products must be in brand new condition and must have all original manufacturers packing materials and accessories, including instruction booklets, packing inserts and blank warranty cards. 

Customers are responsible for the return shipping charges. We do not accept COD or freight collect shipments. We recommend a shipping method that provides tracking insurance. If damage occurs during the return transport, you need to claim it to the carrier.